A departmental results report provides an account of actual accomplishments against plans, priorities and expected results set out in the associated Departmental Plan.
Key priorities
The Office of the Correctional Investigator’s top priorities for 2023-24 were as follows:
- Adjust the organizational structure to improve effectiveness and resilience.
- Improve the organizational capacity in planning and conducting systemic investigations and inspections.
- Optimize information collection to better identify trends, the evolution of specific issues and to better report on our successes.
- Strengthen the organization’s position as employer of choice.
Highlights
In 2023-24, total actual spending (including internal services) for the Office of the Correctional Investigator was $5,812,749 and total full-time equivalent staff (including internal services) was 34. The total actual human resources spending represents 84% of the total overall spending. For complete information on the Office of the Correctional Investigator’s total spending and human resources, read the Spending and human resources section of the full report.
The following provides a summary of the Office of the Correctional Investigator’s achievements in 2023-24 according to its approved Departmental Results Framework. A Departmental Results Framework consists of a department’s core responsibilities, the results it plans to achieve and the performance indicators that measure progress toward these results.
Core responsibility 1: Independent Oversight of Federal Corrections
Actual spending: 4,287,082
Actual human resources: In 2023-24, 26 full-time equivalents led the Office of the Correctional Investigator’s efforts in relation to this core responsibility.
Departmental results achieved
• Departmental Result 1: A safe, lawful and humane federal correctional practice
The Office of the Correctional Investigator received and processed 4,299 formal complaints against the Correctional Service of Canada during the reporting period. The Investigative Team developed recommendations for resolution and were successful in securing the Correctional Service of Canada’s commitment to address the issue of the complaint 91% of the time.
Furthermore, in part two of the Ten Years since Spirit Matters, the Office of the Correctional Investigator developed 12 recommendations in relation to its investigation of negative correctional outcomes for Indigenous individuals. It continued to report on ongoing priority concerns e.g., federally sentenced women, Indigenous, Black and other racialized individuals, and gender-diverse individuals. Although the organization’s recommendations to the Correctional Service of Canada are non-binding, it is important to note that 80% of the total number of recommendations were addressed in a manner beneficial to the targeted inmate population.
Finally, the Office of the Correctional Investigator continued its transition towards the establishment of an enhanced organizational structure. With additional funding approved in Budget 2023, this reporting period was the second of three of years of incremental funding leading to a permanent and ongoing allocation next year. The incremental funding is intended to help the organization build capacity and expertise in developing a systematic planning cycle needed to conduct team-based prison inspection activities, as well as other specialized reviews, build a data analytics capacity, enhance internal and external communications and bolster internal services in relation to access to information and privacy and reporting obligations to the Central Agencies of Government.
More information about the Office of the Correctional Investigator’s core responsibility: Independent Oversight of Federal Corrections can be found in the Results achieved for core responsibilities and internal services section of the full departmental results report.
